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ShareTech is always looking for talented developers, engineers, analysts, administrators, and project managers to add to our expert, professional team. Search our IT jobs in Minnesota and Florida, then share your experience with us.

Manage and grow a portfolio of business clients while identifying new revenue opportunities. This role blends client success with sales, ensuring long-term partnerships and continued account expansion.

Key Responsibilities:

  • Build and maintain strong relationships with clients, acting as a trusted advisor for their IT and business needs
  • Drive revenue growth through upselling, cross-selling, and identifying new service opportunities within existing accounts
  • Conduct regular client check-ins and business reviews to ensure satisfaction and uncover growth opportunities
  • Generate and qualify new business opportunities through referrals, networking, and outreach
  • Collaborate with technical teams to align solutions with client requirements and deliver value
  • Manage the sales cycle from discovery through proposal and close

Ideal Candidate:

  • 5+ years of account management and/or B2B sales experience
  • Proven ability to grow and retain client relationships
  • Strong communication skills with the ability to translate technical concepts into business value
  • Organized, self-motivated, and comfortable managing multiple clients and opportunities

Support and maintain client environments while delivering exceptional help desk service. This role combines front-line support with infrastructure troubleshooting to ensure reliable, secure, and high-performing systems.

Key Responsibilities:

  • Serve as the first point of contact for client support requests, providing timely and professional issue resolution
  • Troubleshoot and resolve hardware, software, and network issues across client environments
  • Document, prioritize, and manage tickets, escalating complex issues as needed
  • Deploy, configure, and maintain workstations, applications, and network components
  • Support ongoing infrastructure operations, including patching, monitoring, and security procedures
  • Collaborate with internal teams to improve processes and prevent recurring issues

Ideal Candidate:

  • Experience in IT support, help desk, or infrastructure roles
  • Strong troubleshooting skills across Windows environments, networking, and common business systems
  • Excellent communication and customer service skills
  • Organized, proactive
APPLY NOW

Meet the ShareTech Leadership Team

Sharetech Leadership Michael Nolette

Michael Nolette

Founder & President

Read Bio
Sharetech Leadership Melinda Kruger

Melinda Kruger

Vice-President of Operations
Read Bio

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© 2026 ShareTech
Sharetech Leadership Michael Nolette

Founder & President

Michael Nolette

Michael Nolette is an entrepreneur, IT strategist, and business leader with more than 30 years of professional experience in information technology. He holds a Bachelor of Science in Accounting from the Carlson School of Management at the University of Minnesota and a Master of Business Administration (MBA) in New Venture Management from the University of St. Thomas.

Michael began his IT consulting career in 1998, providing technology expertise to organizations including Carlson Companies, Pillsbury, and ADC Telecommunications. In 1999, he expanded his focus to delivering managed IT services to small and midsized businesses. In 2002, he founded ShareTech, LLC through the merger of his consulting practice and managed services business, creating a company dedicated to helping businesses leverage technology as a strategic advantage.

Under Michael’s leadership, ShareTech has grown into a trusted managed services provider serving organizations throughout Minnesota, Wisconsin, and Florida. Over the past several years, he has successfully led the acquisition and integration of multiple managed service providers, including firms in the Tampa Bay region and Central Minnesota, further expanding ShareTech’s capabilities and geographic reach.

As President of ShareTech, Michael is passionate about helping small and midsized businesses achieve greater productivity, security, and operational stability through technology. He specializes in adapting enterprise-level IT management practices, cybersecurity frameworks, and operational processes to meet the unique needs and budgets of growing organizations. Drawing on nearly three decades of experience delivering flat-fee managed IT services, Michael continues to guide clients toward technology solutions that support business growth, reduce risk, and improve overall performance.

Sharetech Leadership Melinda Kruger

Vice-President of Operations

Melinda Kruger

With more than 20 years of dedicated service at ShareTech, Melinda Kruger serves as Vice-President of Operations, bringing an exceptional depth of organizational knowledge and industry expertise to her role. Throughout her tenure, she has worked across virtually every area of IT, building a strong foundation in helpdesk operations, infrastructure management, cloud and business platforms, cybersecurity, and the technologies that support modern organizations. This broad experience gives her a unique perspective on both the technical and operational aspects of delivering outstanding managed IT services.

Melinda’s career journey through the many facets of IT has provided her with a comprehensive understanding of the challenges businesses face and the solutions that drive success. Her ability to connect technical strategies with business objectives makes her a valuable resource for clients and colleagues alike.

Known for her commitment to customer relationships, Melinda takes pride in building trust and long-term partnerships with clients. She believes that exceptional service begins with listening, understanding each organization’s unique needs, and delivering reliable solutions with transparency and accountability. Her client-first approach has helped foster lasting relationships and contributed significantly to ShareTech’s reputation for responsive, dependable support.

As Vice-President of Operations, Melinda is focused on ensuring operational excellence while maintaining the high level of service that clients have come to expect. Her extensive experience, dedication to continuous improvement, and passion for helping clients succeed make her an integral part of ShareTech’s leadership team.